Ever listened to the radio and thought “what’s the name of that song again”? Now we can help you find the answer, using Shazam’s music recognition service! Or wishing there was a quick way to solve your problems without involving customer care? Now you can, using your own handset and SelfService Care!
Shazam:
At the touch of a button, mobile phone users can 'iD' the music they are listening to wherever they are and go on to access related information including artist biographies, recommendations and purchase ringtones, full track downloads and other music related products from a range of integrated online stores.
You can read more about Shazam here: Shazam – MusicID
SNAPin:
SNAPin Software lets operators interact with their subscribers in real-time and in the context of their current mobile behavior. Their SelfService Care solution intercepts customer care calls and presents advanced tools for subscribers to solve their own problems. SNAPin’s SelfService product suite is small, highly secured, and is designed to run on any device and used over any network.
You can read more about SNAPin here: SNAPin – Handset Self Service